Shipping policy

Shipping Policy – Rcmumbai.com

Thank you for shopping with Rcmumbai.com. We take pride in ensuring a seamless shopping experience and reliable delivery for all your drone parts and accessories. Please read our Shipping Policy carefully before placing your order.

1. Shipping Partners

  • We partner with Delhivery and Bluedart – two of India's leading logistics providers – to ensure fast and secure delivery of your orders.

2. Order Processing Time

  • We strive to ship most orders on the same day they are placed.
  • However, in some cases, order processing may take up to 2 to 3 business days due to high order volumes or stock availability.
  • Orders placed on public holidays will be processed on the next working day.

3. Shipping Costs

  • Shipping charges are calculated based on the total weight of your order and the delivery location within India.
  • All shipping costs will be clearly displayed at checkout before you confirm your order.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking link via email, allowing you to monitor your package in real time.
  • Please check your email  inbox for the tracking details.

5. Delivery Areas

  • We currently ship to all locations within India. At this time, we do not offer international shipping.
  • We do not deliver to P.O. boxes. Please provide a complete residential or business address at checkout.

6. Packaging

  • All orders are professionally packed to ensure the safe and secure delivery of your products.
  • We use high-quality packaging materials to protect your items during transit.

7. Lost or Damaged Packages

  • Rcmumbai.com is not responsible or liable for any lost, damaged, or delayed shipments once they have been handed over to the courier service.
  • For any claims regarding lost or damaged packages, please contact the respective courier directly.

8. No Local Pickup / Walk-In Sales

  • Rcmumbai.com is an online-only store. We do not offer local pickup, walk-in purchases, or collection from our warehouse.

    All orders are dispatched through our shipping partners to the shipping address entered at checkout. Please do not visit our warehouse for order collection, including for urgent orders. Our warehouse staff are unable to hand over orders directly to customers.

9. Incorrect Shipping Address

  • It is the customer’s responsibility to provide an accurate and complete shipping address at the time of checkout.
  • If an order is returned due to an incorrect address, invalid phone number, or the customer being unavailable at the time of delivery, reshipping charges will apply.
  • To avoid delivery issues, please double-check your shipping information before completing your order.

10. Delivery Delays

  • While we strive to deliver your orders as quickly as possible, delays may occur due to unforeseen circumstances, high order volumes, or weather disruptions.
  • Please allow additional time for delivery during peak seasons, public holidays, or natural disasters.

11. Public Holiday Closures

  • We are closed on all public holidays. Orders placed during this time will be processed on the next working day.

12. Customer Support

  • If you have any questions or concerns regarding your shipment, please reach out to our customer support team:
  • Email: support@rcmumbai.com

Thank you for choosing Rcmumbai.com for your drone parts and accessories. We appreciate your trust in our products and services!